Deluxe company -

ColoCrossing opens new downtown Buffalo HQ 

September 10, 2015
Datacenter
Deluxe company -

It’s been an exciting few months here at the company! In July ColoCrossing took occupancy of our new headquarters, located at 325 Delaware Avenue, in downtown Buffalo. The new office is on the same floor as our newest 1 megawatt datacenter, which we opened June 1st. ColoCrossing is now one of the largest tenants at 325 Delaware, one of the cities telecom-hubs, with nearly 20,000 square feet of space leased! Many of our local customers have already toured the new datacenter and office and now our customers all over the world can get a peek. The new office, at 8,500 square feet, provides plenty of space for our operations staff, management and provisioning department to work efficiently thanks to the direct proximity to the datacenter. When customers order servers they are built only 50 feet away from the secure cabinet inside the datacenter where they’ll eventually live. That cuts down on deployment times and improves the customer experience. After being open only a few months our newest Buffalo facility is home to over 4,500 servers and that number is growing daily.

cc-wall | Deluxe companyAs part of making our new office a home we’ve leaned on the services of our local design partner, Luminus Media who hand painted our “shield” logo onto one of the walls. They’ll be back soon working on a large mural piece that focuses on our Buffalo corporate heritage. ColoCrossing is proud to be a Buffalo born and based business.

IMG_20150910_170031 | Deluxe company One area that we are especially proud of is our network operations center (or NOC for short). The 12-desk space, staffed by our talented group of technicians and network administrators, constantly monitor our network and customers to ensure that your service is online and stable. Naturally, our network operations center never closes and is staffed 24 hours a day, 7 days a week. That means customers, both local to Buffalo and around the world, can call us and instantly be connected to an expert who can react quickly to resolve your problem. The large screens in the front area of the network operations center detail, in real time, information to our technicians so they are able  to pro-actively respond to customer outages — that means we’re working to solve your problem before you know it even exists.

 


Jon Biloh
Jon Biloh

As president I'm responsible for developing and executing our global strategy, generating new business opportunities, enhancing the customer experience and ensuring that ColoCrossing provides world class service!